Customer Satisfaction Is Our #1 Priority
Everyone on our support team strives to exceed customer expectations. The quality of work, responsiveness and problem resolution is what differentiates us from our competitors.
Helpdesk Line (423) 855-1822; select option 5
For urgent matters after 5pm Eastern Time, please call (423) 855-1822 and follow the prompted instructions to speak with an on-call representative.
- General Troubleshooting
- Hardware Issues
- Software Issues
For less urgent technical issues you can email us at firstname.lastname@example.org
For all other matters, please call (423) 855-1822, extension 3001 for our customer service group.
- Repair Questions
- RMA Requests
- Maintenance Agreements
- Check status of your order
- General questions
You can also email us at email@example.com
Check our online Knowledgebase for immediate access to solutions for regularly occurring problems.
Hardware Warranty and Maintenance
Protect your hardware investment with a planned maintenance program. We offer a wide variety of warranty and maintenance agreements to help alleviate the burden of unexpected failures, and better manage your repair and maintenance budget
Visit our services page for more details.
Maintenance Services Include:
- Return to Service Center Depot Repair
- On Site Repair
- Advance Replacement
- Comprehensive Repairs
4136B Jersey Pike, Chattanooga, TN 37421
Phone (423) 855-1822 | Fax (423) 499-6317