SUPPORT

Knowledgebase

Check our online Knowledgebase for immediate access to solutions for regularly occuring problems.

Phone Support


Regular Business Hours
Technical support is available during regular business hours from 8 a.m. to 5 p.m. EST, Monday through Friday. Our help desk: (423) 855-1822 #3014

If there is an emergency after 5pm please call (423) 855-1822 and follow the prompted instructions to speak with an on call representative.

Hardware Warranty and Maintenance
There is a wide range of warranty and maintenance agreements that are available. Maintenance services include:

  • Return to Service Center Depot Repair
  • On Site Repair
  • Advance Replacement
  • Comprehensive Repairs

Our customer service is available at: (423) 855-1822 #3001 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Customer Login

Please login to the Barcom Repair Engine.
Contact customer service at (423) 855-1822 #3001 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you'd like to use this repair service.